Eldris Voice answers calls in English, German, French, Spanish, Italian and Mandarin. Scale includes all six, Growth up to three, Starter one language pair. No per-language fees.
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Eldris Voice answers calls in English, German, French, Spanish, Italian and Mandarin. Scale (£1,497 a month) includes all six, Growth up to three and Starter one language pair. There are no per-language fees. When a caller switches language mid-call, the agent follows without asking them to hold and without a separate line.
Call the live demo line020 3769 0881You will be speaking to an AI receptionist.
A multilingual AI receptionist is a phone agent that handles calls in more than one language: it answers questions, books appointments, quotes prices and routes enquiries without a person on the line. It detects the caller’s language and replies in that language from the first words.
The 2021 Census for England and Wales recorded the languages people living there use as their main language. For UK businesses with international clients, calls in other languages are part of the working day, including outside office hours, when callers in other time zones are more likely to ring.
Eldris Voice answers in each language directly. It does not run a translation step between the caller and an English-speaking agent.
Scale includes all six languages below. Starter includes one language pair (for example English and French) and Growth up to three languages. Languages are part of the plan price: there is no per-language fee.
| Flag | Language | Country / Market |
|---|---|---|
| 🇬🇧 | English | United Kingdom |
| 🇩🇪 | Deutsch | Germany |
| 🇫🇷 | Français | France |
| 🇪🇸 | Español | Spain |
| 🇮🇹 | Italiano | Italy |
| 🇨🇳 | 中文 | Hong Kong / Mainland China |
The demo line, 020 3769 0881, answers in all six. The agent identifies the caller’s language within the first few words and replies in it.
A caller dials in and opens in French. The agent replies in French. Halfway through, the caller moves to English, perhaps for a technical term, or because a colleague joins. The agent follows in English without a gap, without an instruction from the caller and without asking them to repeat themselves.
There is no button to press, no menu and no hold music while the system changes over. The agent tracks the language through the call and matches it. If the caller switches again, the agent follows again, within the languages in your plan.
A French-speaking caller from a Belgian business may open in French and finish in English. A Mandarin-speaking investor may mix languages depending on the question. In both cases the caller gets one continuous conversation rather than a restart.
Call the live demo line020 3769 0881You will be speaking to an AI receptionist.
Eldris Voice is run by Eldris (EldrisAi OÜ), one company for selling into Europe: EU and UK compliance, a translated website and multilingual calls. Mark Ritson and the team built the phone agent after fielding calls in several languages on the Eldris line themselves.
Eldris builds each agent for its client: it audits your services, prices and policies, trains the agent on them, tests it against real caller scenarios and switches it on in about 14 days. Every week we review the calls it could not answer and add the missing answers.
Languages come with the plan, not as add-ons:
To compare what other providers publish about languages and prices, see the comparison on our pricing page. Each competitor fact there is quoted from the provider’s own page, with the date we checked it.
See the full pricing | UK phone answering: how AI compares with traditional UK answering services
For businesses that need a language beyond the six, for example Arabic-speaking clients in the Gulf or Russian-speaking partners, additional languages can be requested on Scale and Enterprise. Raise it on the first call and we will confirm, in writing, whether it can be added for your sector before you sign.
Call the live demo line020 3769 0881You will be speaking to an AI receptionist.
Yes. Eldris Voice handles English, German, French, Spanish, Italian and Mandarin, and follows the caller if they switch language mid-call. Starter covers one language pair, Growth up to three languages and Scale all six.
English, German, French, Spanish, Italian and Mandarin Chinese. Scale includes all six; Growth up to three; Starter one language pair. Additional languages can be requested on Scale and Enterprise.
Eldris Voice does not translate a call between two people. The agent itself answers in the caller’s language, so there is no interpreter step between the caller and the agent.
When a caller switches language, for example from French to English, the agent detects the change and replies in the new language without any instruction from the caller. There is no hold, no menu prompt and no need to restart. It works in both directions and across several switches in one call, within the languages in your plan.
There is no per-language fee. Languages are included in the plan: one language pair on Starter (£497 a month), up to three on Growth (£997 a month) and all six on Scale (£1,497 a month).
Eldris services
Your ecommerce site migrated, translated with native human review and hosted for the EU markets you sell in, with the language tags (hreflang) search engines need.
Who it is for: Brands whose Amazon listings already sell in Germany, France, Italy or Spain while the brand website is still English-only.
from £497 activation, then from £99 a month
Scan my site for a quoteOne operator for selling into Europe: EU and UK compliance, a translated website and multilingual calls, from one company.
Who it is for: Ecommerce brands and marketplace sellers entering or growing in the EU and UK.
Compliance from £185 per country, consultation from £195
See all Eldris servicesExisting customers: Client login
